Responsible for the service of all banquets and banquet-related food and beverage operations for the Unit.

RESPONSIBILITIES:

• Maintain a commitment to customer service and guest satisfaction. Perform all guest contact activities such as serving food and beverage, answering guest questions, etc. in a cordial, efficient and professional manner.
• Ensure that the food and beverage is served while maintaining a consistent presentation and proper temperature.
• Keeps station neat and clean during service. Constantly patrols assigned station, refilling water and coffee, removing service items and condiments per established policies and procedures. Checks on the guest.
• Assist in food, beverage, equipment, meeting supplies, glass and silverware inventories on a predetermined basis.
• Maintain a cooperative, team-like attitude in working with supervisors and fellow employees
• Enforce all sanitation procedures including safety guidelines and OHSA requirements.
• Organizing equipment for a function as well as cleaning, maintaining, and looking after equipment during and after functions.
• Immediate communication of special requests, guest problems or concerns to Banquet Supervisor/Manager.
• Follow all designated opening and closing procedures to ensure areas are secure and energy efficient.
• Ensure the proper handling and cleaning of all equipment, glass and silver.
• Wears proper uniform at all times in accordance with the Grooming Standards Agreement.
• Perform any reasonable request assigned by management for the Unit’s staffing and performance needs.

REQUIREMENTS:

• Min. ‘N’ or O level certificates
• Prefer minimum one-year formal experience as Banquet Assistant for a conference centre banquet facility or full service hotel or restaurant operation.
• Food handler certificate required from health department
• Excellent customer service, interpersonal and communication skills. A good attitude and a smiling face required.
• Must be able to work independently with little or no supervision.
• Ability to work with co-workers and all levels of staff.

If you are interested, please email your résumé with the following information:

• A recent Photograph
• Your current salary or last drawn salary
• Your expected monthly pay
• Your earliest availability

Please send your updated CV in Word Format only to banquet-co@hrx.sg for faster processing.

Esther Ting Nyi Sien (R1324643)