Our Client is a local giant company offering exciting opportunities for self-motivated, dynamic individuals to join their ever-expanding team in building a strong business and regional presence for their products and services. Their presence in Southeast Asia as a leading media organisation, has been engaging minds and enriching lives across multiple languages and platforms. Our client is now hiring suitably qualified candidates as part of their growth strategy and expansion plans.

RESPONSIBILITIES:

• Attend to phone-in enquiries and feedback on newspaper and magazine subscriptions, promotions and delivery issues
• Handle email correspondences
• Manage customer relationship through effective follow-up and appropriate resolutions
• Assist in administrative duties and ad-hoc projects

REQUIREMENTS:

• Diploma in any field
• Minimum 1 year of customer service experience preferably in a call centre environment
• Passion for customer service
• Good interpersonal and communication skills
• Able to communicate with Chinese-speaking subscribers
• Proficient in Microsoft Word and Excel and internet savvy
• Able to work under pressure and in a fast pace environment
• Schedule: Monday to Friday 8.30am to 6pm.  Overtime may be required on week days during subscription drive
• Required to work on  Saturday or Sunday from 8am to 12.30pm  (approximate 3 times in 8 weeks)

Interested applicants, please send your updated CV in Word Format to customer-service@hrx.sg for faster processing and include the following information:

• Current / last drawn monthly salary
• Expected monthly salary
• Notice period / earliest availability

We regret that only shortlisted candidates will be notified.

Aden Shuhaimi Henry (R1105530)